Human support
Rerato, Inc. (Delaware, USA)
How can we help?
Trivana support covers the mobile app, Daily Drops, challenges, safety, privacy, and account controls. We target an initial response within two business days.
Gameplay or technical issue
Include your app version, phone model, operating-system version, and what happened. Never send a password or notification token.
Email app supportSafety or content report
Use the in-app Report action when available so we receive the exact quiz, challenge, or leaderboard context. For urgent follow-up, email our safety inbox.
Email safetyPrivacy or account deletion
Standard player accounts can be deleted in the app. If you no longer have app access, use our web deletion pathway.
Account deletion helpContact
General support: [email protected]
Privacy: [email protected]
Safety: [email protected]